Neurogena $21,546 recovered in 174 checkouts saved
Neurogena sells decompression therapy belts and other pain-relief devices on Shopify in the UK. High-intent visitors were adding $189 products to their cart and then bouncing — usually over doubts about efficacy, sizing, or refund terms that email couldn't address fast enough.
$21,546
Recovered revenue
174
Checkouts saved
$170–200
Avg cart value
$698
Invested
The Challenge
Where the revenue was leaking
Buyers were abandoning medical-category carts over unresolved concerns: will this actually work, will it fit, what if I need to return it? These are trust questions — the kind email campaigns rarely convert.
The Setup
How Callsy was wired in
AI voice outreach within 24 hours of abandonment, tuned to sound like a real support agent
Script addressed the exact hesitations seen in cart data — effectiveness, sizing, refund policy
Call transcripts fed back into the product team to strengthen FAQs and landing pages
Run the same play on your store
Free tier includes 10 calls. No credit card. Five-minute setup.
Read the full case study on callsy.ai